Legal notices/CGV

This website the site is edited by Alexandre Blanc SAS; SAS with a capital of 10,000 euros, registered under the numberéro 844 643 387, whose head office is located24 rue de la Faisanderie 75016 PARIS ; E-mail


The Alexandre Blanc brand is responsible for publishing and operations.


Access to the site and use of its content are carried out under the terms of use described below. Accessing and browsing the site constitutes unconditional acceptance of the following points on the part of the Internet user.


Alexandre Blanc SAS strives to provide the best of its abilities, the accuracy and updating of the information published on this site, and reserves the right to modify the content at any time and without notice. However, Alexandre Blanc SAS cannot guarantee the correctness, accuracy or completeness of the information available on the site.


This section is dedicated to the privacy protection policy of Alexandre Blanc SAS and specifies the origin and use of navigation information during the visit to the site by Internet users and their rights. This policy is therefore important for Internet users, who wish to have a positive and confident experience on the site and for Alexandre Blanc SAS, who wishes to answer accurately and completely to questions on the consultation and use of the site, as well as take into account the wishes of Internet users.

Intellectual property rights of Alexandre Blanc SASS

The entire site and each of its components, registered trademarks, domain names, texts, Web spaces, animation software, images, photographs, illustrations, packaging, patterns, logos, sounds and music are the exclusive property of Alexandre Blanc SAS or duly authorized third parties to use these elements, and Alexandre Blanc SAS is the only one authorized to exploit the related intellectual property rights.s.

No content of the site which is software, visual or sound may be used, reproduced, distributed or published in whole or in part without the prior written consent of Alexandre Blanc SAS.

The creation of simple links or hyperlinks to the site is subject to the prior written consent of Alexandre Blanc SAS, which can be revoked at any time.

Alexandre Blanc SAS declines all responsibility, including the editorial concerning access to the site - and its comments - with a hypertext link to or from the site.e.


The company Alexandre Blanc SAS manufactures and markets, directly or indirectly, its clothing and accessories items under the Alexandre Blanc brand throughout the world.r.
Alexandre Blanc SAS is a SAS with a capital of 10,000 euros, registered in the Paris trade register under the number
844 643 387, whose head office is located24 rue de la Faisanderie 75016 PARIS, E-mail, intra-community VAT number: FR 46844643387.
Article 1: scopen
These general conditions of sale below the GTC apply to distance sales of Alexandre Blanc items and are reserved for customers acting exclusively for their personal use for delivery in France, as well as in any other territory, it being specified that French law applies to all orders placed on the Alexandre Blanc website, available one sur or by phone to customer service, regardless of the delivery country chosen by the customer.
Any order that does not correspond to a retail sale and, more generally, any fraudulent order may be refused by Alexandre Blanc SAS. Alexandre Blanc SAS therefore reserves the right to limit the quantities of an item delivered to the same consumer or to the same postal address..
The purpose of these general conditions is, firstly, to inform any potential client about the conditions of sale of articles by Alexandre Blanc SAS to the client and to define the rights and obligations of the parties..
Regarding telephone sales with customer service, the customer is invited to consult the GTC appearing on the site before ordering. Regarding the sale on the site, the customer by checking a box provided for this purpose, acknowledges having read the conditions before placing the order and having accepted without reservation. In accordance with the provisions of article 1369-4 of the Civil Code, the GTC can be kept by any person visiting the site, by means of a download and can be printed.s.

Alexandre Blanc reserves the right to modify the GTC at any time. However, the general conditions applicable to the order are those accepted by the customer at the time of placing the order. The general conditions are supplemented by the confidentiality policy available on the site.

Article 2: information on the articles
Information on Alexandre Blanc products is available, with their references, on the site. The customer can select one or more articles among the various categories offered on the site within the limits of available stocks. Alexandre Blanc may modify the items offered for sale on the site at any time, without prejudice to orders placed by the customer. For any question or request for advice, the customer can contact the Alexandre Blanc team of advisers by calling customer service at 33 6 31 06 26 31, price of a local call, during the service opening hours indicated in the contact section of the site.du site.
Despite the care taken in presenting the items on the site, Alexandre Blanc cannot guarantee that their actual appearance exactly matches their appearance on the screen, especially with regard to variations in colors. The Alexandre Blanc company cannot be held responsible for any non-substantial errors that may occur..
Alexandre Blanc reserves the right to withdraw items from sale at any time. In case of unavailability of one of the articles, the customer will be informed as soon as possible by the customer service and he will be offered either a partial delivery of the order or the cancellation of the order. In case of total cancellation of the order for non-availability, the sales order will be automatically canceled and the refund will be issued from the total value of the order. In the event of partial cancellation of the order, for non-availability, the customer order will be validated and his bank account will only be debited for the amount of the available items actually shipped.diés.
Article 3: Orders
Any order implies acceptance of the GTC and the confidentiality policy, unless specific contractual conditions are concluded between the parties..
3.1 telephone orders
Orders will be received, in French or in English, by Alexandre Blanc customer service 33 6 31 06 26 31 price of a local call, from mainland France, Monday to Friday, 9 a.m. to 6 p.m., except on public holidays.iés.
3.2 orders on the site
Orders can be placed on the website available at (hereinafter the website. The customer assumes the telecommunications costs when accessing the Internet and using the site. All the steps necessary for the sale are specified on the site. The customer, before definitively validating his order, checks the details and the total price of his order, corrects any errors, before confirming his final agreement on the payment of the
The customer's attention is drawn to the fact that the validation of an order implies the obligation to pay the agreed price. To definitively validate an order, click on the "validate and pay" button. From the moment the customer has validated the order, Alexandre Blanc acknowledges receipt without delay and electronically. The Alexandre Blanc company recommends that its customers keep these e-mails on paper or on a computer. In the event that these emails are not received, it is recommended that the customer verify that they have not arrived in the spam box. The customer is informed that the emails are sent to the email address they entered. Consequently, if there is an error in entering the e-mail address concerned, or if the message confirming the sending or delivery of the order is not received, Alexandre Blanc cannot be held liable unless receipt of the message. confirmation does not result from a fault by Alexandre Blanc. In this case, the sale will be considered final. The customer may nevertheless exercise his right of withdrawal under the conditions set out in article 8 of the GTC.icle 8 des CGV.
3.3 order of articles without creating an account on the site
If the customer does not request the backup of the data necessary for the execution of the order, he does not create an account on the site. An invoice in electronic format will be available by clicking on the link in the order confirmation e-mail..
3.4 refusals, suspension or cancellation of orders
Alexandre Blanc reserves the right to refuse or cancel any order for which the number of items or the amount to be paid for one or more cumulative orders does not correspond to the usual average use of a household and to any order which would imply that an economic activity is carried out by the customer. in connection with the items ordered or more generally, any abnormal order. Finally, Alexandre Blanc reserves the right to suspend or cancel any execution of an order and / or delivery, regardless of its nature and level of performance, in the event of non-payment or partial payment of any amount owed by the customer, in the event of a payment incident, or in the event of fraud or attempted fraud concerning the use of the Alexandre Blanc website, including on the occasion of previous orders. précédentes.
Article 4: price of items
The price of the articles, indicated in euros, includes all taxes.
Except in special circumstances, Alexandre Blanc does not charge shipping costs.
The different shipping methods are provided below in the GTC and are recalled on the site. They can be modified at any time by Alexandre Blanc. In addition, Alexandre Blanc advises all customers to regularly consult the general conditions appearing on the site. The selling prices of the articles on line on the site are those in force at the time of the placing of the order by the customer. The selling prices of the articles can be changed by Alexandre Blanc at any time. This modification will be notified to the customer before any order. Alexandre Blanc exercises regular checks to verify that the prices charged are correct; However, some prices may be affected by an error. If Alexandre Blanc notices a price error in the order, the customer will be informed as soon as possible. Alexandre Blanc reserves the right to cancel the order of an item affected by an obvious price error. If the order has been paid, the customer will be immediately refunded the amount paid.yé.
The customer will receive, on confirmation of the order, for each item, written confirmation of the price paid detailing the price of the items.
Article 5: terms of payment
Payment for orders on the site can be made:
• through the customer's PayPal account. By choosing payment via PayPal, the customer will automatically be directed to their PayPal account. Once the PayPal payment is validated, the customer will see the order confirmation page on the site.
• by bank transfer from a sender account in the name of the customer and, in this case, Alexandre Blanc communicates to the customer by e-mail the bank details of the Alexandre Blanc account to which the transfer must be made..
• by credit card, cards from the "CB" network, Visa, Eurocard / Mastercard, American Express are accepted. In this case, the customer's credit card is debited.e.
• when shipping the order for all orders. 
When ordering by phone, the customer confirms to customer service that he is the holder of the credit card and that the name on this credit card to be debited is his. He then communicates, by telephone, the number and expiration date appearing on the front of his credit card as well as the visual cryptogram numbers appearing on the back or front of his credit card.édit.
When placing an order on the Internet, the customer guarantees to the company Alexandre Blanc, that he is the holder of the bank card and that the name appearing on this bank card to be debited is his, then communicates in a secure environment on the Internet, the number and expiration date appearing on the front of their bank card as well as the visual cryptogram numbers appearing on the back or front of their bank card.caire.
For any payment on the Internet, an online verification will be made with an organization. The latter will automatically store and process information relating to each order. Credit card details are part of this processing which takes place in a secure environment..
In order to fight against any fraud on the Internet, Alexandre Blanc implements a process related to the risk assessment and the prevention of payment fraud for online purchases. This processing is carried out by the Shopify company.y».
All the data collected is intended for people authorized to fight against fraud within the company Alexandre Blanc.
In the event that the debit of the sums owed by the customer would be impossible for any reason whatsoever, the sale made by telephone or the purchase process on the Internet would be immediately canceled..
Article 6-delivery and reception
6.1 General rules
The articles ordered by the customer in accordance with the GTC are delivered to the address indicated by the customer as the delivery address on the order concerned delivery address. All the information concerning the delivery conditions is available on the basket validation page. They are also before the payment of the order on the summary page thereof. The Alexandre Blanc company will not make any delivery if the collection of the full price proves impossible.sible.
Delivery will only occur after the amount of the order has been recorded. In accordance with the Consumer Code, the delivery of the items ordered will take place within the deadlines communicated by the company Alexandre Blanc, or failing that within a maximum period of 30 days from the day of the order, subject to full payment of the price.ix).
6.2 delivery methods

6.2.1 delivery to a postal address
The package containing the items ordered and paid for is delivered by hand, to the exact address mentioned when placing the order. All deliveries are made against signature..
If delivery proves impossible given the absence of the recipient at the place of delivery, a notice will be left at the delivery address indicated by the customer and the carrier will make a new delivery attempt on the following working day. In the event of failure, a new passage will be made the following working day. If the delivery has finally been completed, the customer has five working days from the last visit of the carrier to contact customer service before the Items of his order are returned to stock and the latter is canceled and refunded.sé.
6.3 anomaly, damage, damaged packaging
The customer or the recipient of the order is invited to check the apparent condition of the package and the items upon delivery..
In the event of an anomaly relating to the package or to the x item s ordered, the customer or his representative must imperatively follow the procedures described below.essous.
WARNING: failure to follow the appropriate procedure excludes any recourse against the carrier and the company Alexandre Blanc. Indeed, the customer can not claim any refund. The customer or the recipient of the order cannot claim that Alexandre Blanc will deliver the ordered items again if they do not follow the appropriate procedures..
The customer, or his representative, is invited to contact customer service to find out how to return the damaged order. A procedure will be communicated by the customer service, it must be followed by the customer, failing which, the customer will not be able to claim a refund or an exchange of products.
6.3.1 procedures to be followed when the packaging is damaged..
Delivery to a postal address:
If the customer or the recipient of the order notices an anomaly on the package damaged package, open package, liquid trace, he must write detailed handwritten reservations on the delivery slip.n.

These reservations constitute a means of proof of the existence and the extent of the damage.e.
The client or his representative must ensure that he is precise and complete in his writing. He won't have to open the
The customer, within a maximum period of fourteen 14 days after receipt of the parcel concerned, must bring his order number and the slip number written at the bottom of the bar code to indicate the anomaly by e-mail or to customer service. , who will organize the collection to the customer.nt.
6.3.2 procedure to follow in the event of a missing or damaged itemé
Within a short period of time and a maximum period of 14 days after receipt of the package, the customer or the recipient of the order must declare the absence or degradation of his product to customer service: 33 6 31 06 26 31 price of a call
Customer service may request any information relating to the identity of the customer or the recipient of the order and perform any useful verification on this occasion..
6.4 delivery times
Delivery times begin to run upon receipt of the order confirmation by e-mail. Delivery times for orders in France are those announced during the order.
Delivery times take into account the time of the order and the working days of the country of destination..
Delivery times may, during the holiday season from November 23 to December 31, be extended due to the strong activity of the company Alexandre Blanc at this time of the year. However, these delays cannot exceed 30 days after the order is concluded.nde.
Article 7: Right of withdrawal and return of articles
In application of article L. 221-18 of the consumer code, the customer has a right of withdrawal. The customer can thus exercise this right, without having to justify it, within 14 days of receipt of the product by the customer or his representative.e.
If the customer has placed an order with several products, the withdrawal period does not begin until the customer or the designated third party has received the last product..
In accordance with Article L. 221-28 of the Consumer Code, the right of withdrawal cannot be exercised for orders relating to::
• the supply of goods manufactured to customer specifications or clearly personalized;
• the supply of goods which have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection..
To notify the withdrawal decision, the customer can use the withdrawal form at the bottom of the GTC or any other unambiguous statement. This request should be sent to customer service by email at the following address:: The customer will receive a confirmation of receipt of his withdrawal request, which will be sent by e-mail and accompanied by a return slip a copy is also in the package received by the customer.t).
To return the items, the customer can:
• Benefit from a free pick-up service at the location of your choice in mainland France. To this end, the customer must contact customer service to arrange a date appointment for the removal of the item s by the company Alexandre Blanc. This removal must take place no later than fourteen (14) days after the communication of the customer's decision to withdraw.rétracter.

Whatever the method of return chosen, the refund will be made no later than fourteen 14 days after the date on which the customer notified the company Alexandre Blanc of his withdrawal or, if the customer chooses to return items by post, in the fourteen to 14 days following receipt by Alexandre Blanc of the returned items or following the date on which the customer has provided proof of shipment of the items, whichever is earlier.ienne).
The refund of the sums paid for the returned item (s) will be made according to the method of payment for the items, the credit to the customer's bank account corresponding to the credit card used for payment, via PayPal or by transfer to the customer's bank account. customer.
Under Article L. 221-24 of the Consumer Code, additional costs paid by the customer and linked to the choice of a specific delivery method will not be reimbursed.s.
No refund will be made in store, except in the case of exchanges for a product of lower value in the case where the order has been paid by credit card and under the conditions provided for in article 9. In addition, in the case of a gift, the right of withdrawal remains the exclusive benefit of the customer and can in no case be exercised by the recipient of the
Regardless of the return method chosen, the customer must return the items delivered in their original packaging, complete boxes, accessories, protections, labels, booklets, etc. and accompanied by the duly completed return form and a copy of the invoice.ure.
If the returned product is incomplete, damaged, soiled, or in a condition that reasonably suggests it has been used or worn out, it cannot be refunded or exchanged..
Article 8: exchange
Alexandre Blanc also offers its customers the possibility of exchanging the product ordered under the following conditions::
Only the customer who has made a payment by credit card will be able to exchange the delivered item for an item of a lower price.ur.

For all other payment methods, the exchange can only be made on an item of equal or greater price..
The customer can, according to his choice, within thirty days 30 following the delivery date:n:
• Carry out the exchange remotely. In this case, the customer can call customer service and agree to the collection of the items offered at the location of their choice in mainland France by Alexandre Blanc,nc,
• Return the items delivered in their original packaging, complete boxes, accessories, protections, labels, booklets, etc. and accompanied by the duly completed return form and a copy of the invoice, to the following address: 24 rue de la Faisanderie 75016 PARIS. In the latter case, the cost of returning the item will be borne by the customer. It is the customer's responsibility to provide proof of this return, which assumes that the items must be returned by registered delivery, or by any other means certifying a date, the return costs remaining at the customer's expense. Any new delivery can only take place from the reception by the company Alexandre Blanc of the items returned by the customer.client.
If the returned product is incomplete, damaged, soiled, or in a condition that reasonably suggests it has been used or worn out, it cannot be refunded or exchanged..
These products will be returned to the customer by post in the case of a remote exchange..
Payment for the new sale will be made by offsetting the amount of the previous sale.
After exchange of the product, and in the context of a payment by credit card, if there is an overpayment, the customer's credit card will be subject to a new credit.t.
In the case of a gift, the recipient of the gift can exercise his right of exchange. However, in the context of a remote exchange via the customer service of the company Alexandre Blanc, no refund can be made on behalf of the recipient of the gift in the event of a price difference.ix.
In the event of an exchange of items through customer service, the new sale will be subject to the conditions.s.
Within the framework of the commercial exchange policy proposed by virtue of this article, Alexandre Blanc reserves the right to refuse an exchange beyond two 2 successive requests. In addition, delivery charges paid by the customer, if any, will not be refunded.és.
Article 9: Compliance and after-sales service guarantee
In accordance with Articles L217-4 et seq. Of the Consumer Code, all items for sale on the Alexandre Blanc website benefit from the legal guarantee of conformity. In addition, the provisions of articles 1641 et seq. Inherent to the guarantee against hidden defects are applicable. The customer can therefore return the delivered items that are defective or non-compliant free of charge.
9.1 legal guarantee of conformity
Article L217 of the Consumer Code provides that: "the seller is required to deliver goods in accordance with the contract and is responsible for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging , assembly or installation instructions when it has been invoiced to it by the contract or has been carried out under its responsibility. "é. "
In accordance with Article L211-5 of the Consumer Code, to comply with the contract, the goods must::
• Be suitable for the use usually expected of a similar item and, where applicable,t,
• Correspond to the description given by the seller and possess the qualities that he presented to the customer in the form of a sample or a model;le;
• Present the qualities that a buyer can legitimately expect for this type of productt
• Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular use sought by the buyer, which he has made known to the seller and which the latter has accepted.té.
The action resulting from the lack of conformity is prescribed within two years from delivery of the goods, as provided for in Article L211 of the Consumer Code.on.
He can choose between repairing or replacing the article, subject to the cost conditions envisaged by article L. 217-9 of the consumer code;n;
The guarantee of conformity is a legal guarantee, it therefore applies independently of any commercial guarantee possibly granted by the company Alexandre Blanc..
9.2 warranty against hidden defects
Article 1641 of the Civil Code provides that: ""
The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer has not acquired it, or would have given a lower price, if he had known them. "
Article 1648 of the Civil Code stipulates that: "The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect."..
Within the framework of the legal guarantee against hidden defects, the company Alexandre Blanc, according to the choice of the customer, undertakes, after evaluation of the defect::
• Either to refund the total price of the returned item,,
• Or to refund part of the price of the item if the customer chooses to keep the item.e.
In this case, he can choose between the cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code..
These provisions are not exclusive of the right of withdrawal defined in article 8 above..
9.3 exclusion of guarantees
Items modified or repaired by the customer are excluded from the warranty. Likewise, the guarantee will not apply for apparent defects in application of article 1642 of the Civil Code. Finally, the warranty will not support any items damaged in transit or due to misuse.n.
9.4 consequence of the implementation of guarantees
Within the framework of the legal guarantee of conformity, the company Alexandre Blanc, commits according to the choice of the customer::
• either to replace the item with an identical item depending on available stocks,,
• or to reimburse the price of the item if the replacement of an item has proved impossible.le.
Within the framework of the legal guarantee against latent defects, the company Alexandre Blanc, according to the choice of the customer, undertakes, after evaluation of the defect::
• either to refund the full price of the returned item,,
• or to refund part of the price of the item if the customer decides to keep the item.e.
Article 10: complaints-information
For any information, complaint or question concerning the GTC or the articles themselves, customers should contact the customer service of the company Alexandre Blanc by telephone: 33 6 31 06 26 31 price of a local call, or on the site via the form contact, recalling their Order number, if applicable.héant.
Article 11: personal data
In accordance with the general rules for the protection of personal data RGPD, the customer accepts that his personal data may be collected on the site of the company Alexandre Blanc which acts as data controller within the meaning of EU regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data.ées. 
Alexandre Blanc is committed to protecting and guaranteeing the security and confidentiality of its customers' personal data in accordance with the GDPR, in particular by taking all the necessary precautions to prevent this data from being distorted, damaged or that unauthorized third parties have access to it. ..
In particular, customers' personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and directly contribute to the management of orders and for which it is absolutely necessary to access the personal data provided by the customer when creating and using his account identity, postal address, telephone number, e-mail address. Subcontractors can only act on the instructions of Alexandre Blanclanc
Personal customer data is collected for the following purposes:
• Order management and customer relations;
• Information to customers concerning offers and commercial information relating to the brand;
• Reinforce and improve the communication of the site and the brand by sending, in particular, newsletters and special offers according to the preferences of the customer appearing on the site;
• Improvement and personalization of the services offered to customers;
• Compliance with legal and regulatory obligations.
• The customer's personal data are only kept for the period strictly necessary for the purposes stated above.
According to the GDPR, the customer has a right of access, rectification and opposition to his personal
For any exercise of one or more rights and freedoms, the customer must send a request by e-mail or by post to the customer service of the company Alexandre Blanc, by filling out the contact form located on the site..
Each request must be signed and accompanied by a photocopy of an identity document bearing the client's signature and specifying the reply address.nse.
The response to the request made on the basis of one or more computer rights and freedoms will be sent within two months from receipt of the request..
The customer may, in accordance with the GDPR, give instructions on the use of his personal data to define how he intends to be exercised, after his death, of the rights and freedoms in accordance with the GDPR..
Finally, the customer is informed that he has the possibility to oppose any solicitation by writing to the following address and indicating his name, first name, e-mail address and customer references: Opposetel Company, Bloctel service, 6 rue Nicolas Siret 10000 Troyeses 
Article 12-reservation of ownership
The Alexandre Blanc company retains full ownership of the items sold until the collection of the total price, in principal, costs, taxes and mandatory contributions included..
Article 13: intellectual property rights
The mark "Alexandre Blanc", as well as all the figurative marks or not and more generally all the other marks, illustrations, images and logos appearing on the articles Alexandre Blanc, their accessories or their packing, which are registered or not, are and will remain the exclusive property of Alexandre Blanc..
Any reproduction, modification or total or partial use of these brands, illustrations, images, logos, or any combination or conjunction with any other brand, symbol, logo and more generally any distinctive sign intended to form a composite logo, on any medium, without express prior agreement of the company Alexandre Blanc, is strictly prohibited.
The same applies to all copyrights, designs and patents which belong to the company Alexandre Blanc..
The use of all or part of the site, including downloading, reproduction, transmission or representation for purposes other than personal and private for non-commercial purposes is strictly prohibited..
Any violation of these provisions exposes its author to the sanctions provided for by the civil code in its articles 1240 and following civil liability and the intellectual property code in its articles L335-1 and following violation of copyright, L716-1 and following rights of Mark.arque).
In addition, the creation of a hypertext link to the site of the company Alexandre Blanc, can only be done with the agreement of the company Alexandre
This agreement can be revoked at any time.
The sites with a hypertext link to the online store or to which the online store could return are not under the control of the company Alexandre Blanc, therefore the company Alexandre Blanc declines any responsibility, including editorial, concerning the access and the content of these
Article 14-signature and proof
The Alexandre Blanc company strives to protect the personal information of its customers by guaranteeing a high level of security..
The customer also has a role to play in the protection of his personal data. In particular, he must maintain the security of his online transactions by not communicating his username, e-mail address and / or password to anyone and by regularly changing his
Consequently, the company Alexandre Blanc cannot be held responsible for the disclosure of information on the customer to any person who has used his identifier e-mail address of the customer and / or his
WARNING: the use of the customer's e-mail address identifier and / or the customer's password will be proof of his identity, and of his ability to pay, of the validation of the order, and of the amounts.mes.
The Alexandre Blanc company declines all responsibility in the event of fraudulent use of this information..
The supply of the credit card number and the final validation of the order will be the proof of acceptance of the said order as well as the payment of the sums incurred by the seizure of the articles appearing on the order..
The computerized registers kept in the computer systems of Alexandre Blanc and its partners will be considered as proof of communications, orders and payments between the parties.
Article 15: force majeure
Pursuant to article 1218 of the Civil Code, Alexandre Blanc will suspend all performance of its contractual obligations in the event of force majeure..
Alexandre Blanc will inform the customer within seven (7) days of its occurrence. If this suspension continues beyond a period of fifteen days, the customer would then be able to cancel the current order, and he would then be reimbursed.oursé.
Article 16: disputes - applicable law
If you encounter a problem regarding a product, our site or any other Alexandre Blanc service related to the site or a product, please contact our customer service at the following address:
In the event that your problem is not resolved, in accordance with the provisions of the Consumer Code concerning "the process of mediation of consumer disputes", you have the right to use a mediation service free of charge.n.
Electronic link to the RLL online dispute resolution platform: 

Withdrawal form
(Please complete and return this form only if you wish to withdraw from the contract. -To the attention of customer service of the company Alexandre Blanc at the following email address:te:
I / we hereby notify you of my withdrawal from the contract for the sale of the property below:-dessous:

- Reference _____________

-Ordered on _________________

-Received on: _________________

-Name of consumers __________________

-Address of consumers __________________

-Signature of the consumer only if this form is notified on paperapier)

-Date ______________

[*] delete what is not necessary..